Last week I had the chance to attend WebSummit, telling people for the first time what we try to build over at Getlokal. We had an amazing experience, met hundreds of likeminded startups and investors and overall was quite proud of the feedback we received. But all about that in a different post :)
One of the things we try o build/educate is getting small business owners to engage with their customers in various ways. I received a lesson about that in Dublin and not only once. Bellow are two places we visited – a BBQ restaurant and the hotel we stayed in – they both interacted with me on a personal level and it felt so right and will definitely make me want to go back there when in Dublin again.
Pitt Bros BBQ
@webmyc all good dude?
— Pitt Bros BBQ (@PittBrosBBQ) October 31, 2013
— Buswells Hotel (@BuswellsHotel) November 1, 2013
Now – if you represent a business and see things in a similar way, respond to customers even if they are not asking you anything – just because they shared their location or uploaded a photo, willingly transforming themselves into your brand ambassadors – please, let’s have a talk. Would be so happy to work with you on some Getlokal experimental features and learn together how to be top of mind for your consumers.